Shipping & Returns

SHIPPING

 BLOOM Design- und Direktvertrieb e.U. ships to following countries:

 

Country	Shipping costs	Delivery time
Austria & Germany	CO2 neutral delivery € 4,99 Orders over € 30 FREE	2-4 workdays
Belgium, Luxembourg, Netherlands, Switzerland	CO2 neutral delivery € 5,99 Orders over € 50 FREE	2-5 workdays
EU countries	CO2 neutral delivery € 9,50 Orders over € 50 FREE	2-5 workdays
Countries outside the EU	€ 13	3-10 workdays

 

Dear mom, please note that there will be no deliveries on Sundays and public holidays. If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

 

RETURNS

We hope you love our products as much as we do. If you are still not satisfied with your purchase, you can easily return your Bloom product(s), according to the legal rights of withdrawal, within 14 days from the date of delivery. Delivery costs are carried out by you.

According to § 18 FAGG, the right of withdrawal does not apply to the following contracts:

• Contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery. (i.e. already opened and used belly sheet mask)

Returns that do not meet these requirements will unfortunately not be refunded. In addition, if the products have been used several times and therefore a non-essential inspection of their condition, properties and function has been carried out, a reduction in value may be deducted.

Please also make sure you choose an appropriate cardboard shipping box for your return to prevent the item(s) from being damaged while in transit. When you wish to make a return, just contact us under office@themebloom.com our via our contact form. All products are to be returned to: RETURNS, We Ship Fulfillment Gmbh, Frikusweg 10, 8141 Premstätten.